Archie
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Activity overview
Latest activity by Archie-
Archie created an article,
If you see an error when you update or restore your iPhone, iPad, or iPod
Learn what to do if you see an error code or alert when you use your computer to update or restore your device. Update your Mac or PC Update your Mac. Or if you have a PC, get updates from M...
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Archie created an article,
My laptop needs to be replaced, what do I do?
Summary What to do when a laptop has been damaged or needs repair. To contact IT when your computer has accidental damage from a drop, spill, or other inadvertent damage, submit a ticket here. Se...
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Archie created an article,
What To Do if Your Computer is Lost or Stolen
Summary If your laptop computer or mobile phone (even personal laptop / mobile phone) is lost or stolen please contact IT immediately. We'll send a remote wipe command for the data on your lapto...
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Archie created an article,
How do I reset my mix telematics system?
Reset a device Click on Manage. Click on Mobile Device Admin. Click on the actions arrow on the right of the IMEI number and other columns. Click Reset.
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Archie created an article,
What is an ELD?
An ELD is an electronic logging device that automatically records a driver’s duty status (RODS) and Hours of Service (HOS). ELDs are designed to help fleet operators reduce paperwork and violations...
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Archie created an article,
Remote diagnostics keeps your fleet moving
To better serve you, our 24/7 Roadside Assistance can be enhanced with remote diagnostics. With remote diagnostics, your telematics data equips the Penske 24/7 Roadside Assistance team wi...
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Archie created an article,
Device Not Communicating and Troubleshooting Basics
A device not communicating is the most common issue that the Product Support Team works with. There are many factors that can affect a device's connection and ability to communicate with the platf...